Facilities for Parents

Accommodation for family members

Because space is limited on Ocean Ward it may not always be possible to allow both parents or family members to stay with children. If you would like to stay close to the hospital Rotary House is a charity run house for relatives and is a five minute walk away. Accommodation is free although a £20 deposit is requested and returned.

Mellor House is seven minutes walk away. The house is provided by the hospital trust and costs £7 per night for each parent or £12 per night to other family members.

If you need help to book accommodation for family members please ask the ward clerk or your nurse for details.

PALS

Patient Advice and Liaison Service can help to resolve patient issues and concerns informally. They also provide support and information.

PALS
Information Point
Main Entrance
Southampton General Hospital
Tel: 023 8079 8498.
Available - Monday to Friday - 9am-5pm

Transport

Buses to Sainsburys and Shirley leave the front of the hospital approx. every twenty minutes, use bus numbers 17A, 5, 10, 10A. A taxi costs approx. £5. Buses to City Centre also leave from the front of the hospital. Bus timetables are held at the main reception. A taxi to City Centre costs approx. £6.50. A free taxi phone is situated by the main reception desk.

Reclaim Travel Costs

You can reclaim your travel costs on admission and following discharge from hospital if you are on income support or working tax benefit/credit. Please take your payment book and travel cost receipt to Cashiers Office C Level open 9am-5pm Monday to Friday.

Chaplaincy

The chaplains are available to support you and your family whether you are religious or not. The chapel is open 24 hours a day. A room is also available for Muslim prayers. The Chaplains are happy to be called at any time to offer support in times of stress or just for a chat. Your local Chaplain is welcome to visit at any time. Details of services are available, please ask your nurse. All faiths are welcome.

Trolley Shop

A League of Friends trolley will visit the ward each morning.
This sells newspapers, magazines, sweets, drinks and other items.

Laundry

A washing machine, tumble dryer and iron are all available on the ward.

Post

Post is delivered to the ward twice a day.
The ward address is:

E1 Ocean Ward
Southampton General Hospital
Tremona road
Southampton
SO16 6YD

Cash Machines

A cash machine is available on C Level, centre block next
to children’s X-ray.

Shopping

Sainsburys supermarket is a fifteen minute walk. Shirley is the closest shopping area. Southampton City Centre is ten minutes by car.

Smoking

Smoking is not permitted in any area in the hospital or in the hospital grounds.

Alcohol

It is the policy of the hospital that alcohol is not permitted.

Parking

Parking on site is limited. Please use the main hospital car park. Disabled parking is available near the main entrance. You can ask your nurse to issue you with a discount to take to the main reception to get a reduction in charges. If your stay on the ward is over six hours you can get a discount form from a nurse and you will only be charged £6. Long stay car parking tickets are available from the Travelwise office. Please gain a note from your nurse before you visit Travelwise:

	£6 - 1 week unlimited
	£12 - 2 weeks unlimited
	£24 - 1 month unlimited